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    FAQ

    Have Any Questions

    Most Questions We Had

    Can I get my finances done here?
    Yes, of course, we will be helping you in the finance process through some leading financial companies for your portable home. This is a convenient way for you to manage your purchases with affordable monthly instalments. The simplicity of the application process and quick decisions can be quite appealing. It's important to remember that eligibility and credit approval are factors that determine eligibility for financing. Additionally, advising you to review the terms and conditions of the finance agreement carefully is a responsible practice to ensure they fully understand the terms before committing.
    How long will it take to build my portable home?
    Our standard production time is 3 months, but it may vary based on unit type and customer options. We provide manufacturing insights and a breakdown of stages, ensuring transparency. Flexibility to discuss specific needs with our sales team is a customer-focused approach. We acknowledge external factors like material availability and logistics, promising a responsible delivery process. Contact us for any questions.
    Are these portable homes relocatable?
    It's great to know that portable Dwellings can be relocated. However, it does involve several important steps and considerations to ensure a successful move, including disconnecting utilities, removing furnishings, and checking local regulations. Planning and preparation are key for a smooth relocation
    Are you doing the installation?
    It's great to hear that you're emphasising the importance of hiring a qualified installer to ensure a proper installation. Engaging with local installers who are familiar with regional regulations and have experience with your specific product is crucial for long-term performance and durability. Consulting with trade associations or professional bodies can be a valuable resource for finding skilled installers in your area. This approach will help you to ensure your portable home is correctly installed for optimal performance and longevity.
    What type of foundation is required if I want to buy your portable Dwellings?
    The foundation for our portable Dwellings depends on factors like local climate, soil conditions, and preferences. Options include concrete slabs, pads, stumps, or compacted ground, each suited for different locations. We recommend consulting a licensed contractor or engineer for soil testing and engineering needs to ensure a stable and durable foundation tailored to your specific portable home.
    Do these portable homes come with a warranty?
    Yes, we offer a warranty of 3 years for structural components and 1 year for fixtures, fittings, and finishes, in compliance with NZ consumer law requirements. It's important to clarify what is not covered by the warranty, such as normal wear and tear, accidents, misuse, and damage from natural disasters or extreme weather conditions. Your recommendation to take appropriate steps to protect the portable dwellings is valuable advice. What truly sets us apart is our 10-year after-sales commitment, providing customers with spare parts and components at factory prices in case of accidental damage. This unique offering reflects our dedication to delivering comprehensive solutions and distinguishes us as a leader in customer-centric services within our industry. This commitment to providing high-quality portable homes that last is certainly a positive aspect of our product and service.
    Are these homes insulated?
    Yes, our portable Dwellings come with high-quality insulation (75mm - 100mm EPS panels) and double-glazed windows. This level of insulation and window design should indeed provide a comfortable living environment all year round, helping to maintain temperature control and energy efficiency. Such features can significantly enhance the comfort and energy efficiency of your home.
    Are decks Included?
    No decks are not included, but if you want, we can arrange for our team to build a deck for you.
    Do I need consent if my portable homes are on wheels or in a trailer?
    Your advice about checking with the local council is crucial. Customers need to understand that portable homes may not meet building standards for permanent dwellings or other purposes. Contacting the local council is essential to determine which regulations apply to their specific situation. Local regulations can vary, so checking with the local council is essential to understand the specific regulations and requirements that apply to the intended use of portable homes. This proactive approach ensures that the building complies with the necessary standards and regulations for the intended purpose.